Privacy Policy

SRRVGUIDE.COM PRIVACY POLICY

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This Privacy Policy explains how SRRVGuide.com ("we," "us," or "the Website") collects, uses, shares, and protects your personal information. By using our Website or services, you consent to the practices described in this policy.

 

1. INFORMATION WE COLLECT

• Personal Information: When you create an account or use our services, we collect personal information such as your name, email address, contact information, date of birth, nationality, passport, and financial information (as required for SRRV applications).

• Document Information: We collect and process information contained in documents you upload or provide for the purpose of filling and formatting SRRV application forms.

• Usage Data: We may collect information about how you use our Website and services, including your IP address, browser type, device information, and pages visited.

 

2. HOW WE USE YOUR INFORMATION

• To Provide Services: We use your personal information to fill out and format SRRV application forms, provide guidance and support, prepare checklists of requirements specific to you and your application, and communicate with you regarding your application.

• To Improve Our Services: We may analyze usage data to understand how our Website and services are used, and to improve their functionality and user experience.

• To Communicate with You: We may use your contact information to send you updates, newsletters, or marketing materials related to SRRV or our services. You can opt out of these communications at any time.

• To Referrals: With your consent, we may share your contact information with trusted partners who offer goods or services that may be relevant to you or your SRRV application.

 

3. HOW WE SHARE YOUR INFORMATION

• With Your Consent: We will only share your personal information with third parties with your explicit consent, except as described in this policy.

• With Service Providers: We may share your information with trusted service providers who assist us in operating our Website by processing payments, performing Notary or Apostille services, or providing other services. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

• With the Philippine Retirement Authority. Your Application Form(s) and related documents will be sent, at your request, to the PRA for pre-approval of your SRRV.

• For Legal Purposes: We may disclose your information if required to do so by law or in response to a valid legal request.

 

4. DATA SECURITY

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction includung encryption and use of highly reliable secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

5. YOUR CHOICES

• You can access, update, or correct your personal information by logging into your account or contacting us.

• You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us.

 

6. CHILDREN'S PRIVACY

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete the information. In the event that you apply for an SRRV for a minor child, any information specific to the child will be used strictly for the purposes of document and checklist generation. 

 

7. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our Website and updating the "Last Updated" date. Your continued use of our Website or services after any changes constitutes your acceptance of the updated policy.

 

8. CONTACT US

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at: info@srrvguide.com